Emotional Intelligence and Innovative Work Behaviour: A Review

  • Nida Feroz Andrabi
  • Prof. Riyaz Ahmad Rainayee
Keywords: Emotional Intelligence, Innovation, Innovative Work Behavior

Abstract

With the headway of globalization, the achievement and endurance of an organisation are pawned to innovation and adaptability. Innovation plays a crucial role in gaining a competitive advantage within the organization. For any organization to be innovative, employees' innovative work behavior assumes an indispensable role. Capturing innovative ideas from employees at different levels, building an active and collaborative workforce within organisation, recognizing employees’ effort, and communicating effectively with all stakeholders are the vital building blocks of innovation. Building the culture of innovation that drives productive and sustainable innovation practices can spark from within the workforce helping organizations to remain competitive and stay ahead in the long haul. Research indicates that innovation and creativity are attained through emotional intelligence. Given this contention, the purpose of this paper is to examine the role emotional intelligence plays in bringing innovative work behavior within the employees. An extensive literature review on the said constructs was conducted where both variables were studied independently and the linkages that both variables exhibit together were also studied from different database sources like Emerald insight, Science Direct, Taylor and Francis, Springer, Google Scholar, etc. and also, the models of emotional intelligence were put forth.

Downloads

Download data is not yet available.

References

Afsar, B., Cheema, S., & Saeed, B. B. (2018). Do nurses display innovative work behavior when their values match with hospitals’ values?. European Journal of Innovation Management, 21(1), 157-171.

Agarwal, U. A. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41-73.

Al-Omari, M. (2017). Engineers innovative work behavior: the role of emotional intelligence. European Journal of Business and Management, 9(21), 8-18.

Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in Organizational Behavior, 10(1), 123-167.

Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184.

Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema, 18, 13-25.

Bar-On, R. (2010). Emotional intelligence: An integral part of positive psychology. South African Journal of Psychology, 40(1), 54-62.

Battistelli, A., Montani, F., & Odoardi, C. (2013). The impact of feedback from job and task autonomy in the relationship between dispositional resistance to change and innovative work behaviour. European Journal of Work and Organizational Psychology, 22(1), 26-41.

Benson, G., Ploeg, J., & Brown, B. (2010). A cross-sectional study of emotional intelligence in baccalaureate nursing students. Nurse Education Today, 30(1), 49-53.

Berman, E. M. & West, J. P. (2008). Managing emotional intelligence in US cities: A study of social skills among public managers. Public Administration Review, 68(4), 742-758

Boyatzis, R. & Boyatzis, R. E. (2009). Competencies as a behavioral approach to emotional intelligence. Journal of Management Development.

Boyatzis, R., Koman, E. S., & Wolff, S. B. (2008). Emotional intelligence competencies in the team and team leader. Journal of Management Development. Available at: https://etd.ohiolink.edu/!etd.send_file?accession=case1094241887&disposition=inline.

Brooks, K. & Nafukho, F. M. (2006). Human resource development, social capital, emotional intelligence. Journal of European Industrial Training, 30(2), 117-128.

Brown, S. P. (2007). Job Involvement, Encyclopedia of Industrial and Organizational Psychology. 1, Thousand Oaks: Sage Publications, 397-399

Chen, Y. S., Lin, M. J. J., & Chang, C. H. (2009). The positive effects of relationship learning and absorptive capacity on innovation performance and competitive advantage in industrial markets. Industrial Marketing Management, 38(2), 152-158.

Cherniss, C. (2010). Emotional intelligence: Toward clarification of a concept. Industrial and Organizational Psychology, 3(2), 110-126.

Cherniss, C. & Goleman, D. (2001). The emotionally intelligence workplace. How to select for measure and improve emotional intelligence in individuals, groups and organizations. San Francisco: Jossey-Bass

Chin, S. T. S., Raman, K., Yeow, J. A., & Eze, U. C. (2012). Relationship between emotional intelligence and spiritual intelligence in nurturing creativity and innovation among successful entrepreneurs: A conceptual framework. Procedia-Social and Behavioral Sciences, 57, 261-267.

Cooper, R. K. (1997). Applying emotional intelligence in the workplace. Training & Development, 51(12), 31-39.

Daft, R. L. (2004). Organization theory and design. Mumbai: Thompson Daft, Richard L. Organization Theory and Design. South-Western Pub, 2004.

Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.

Daniel, G., Boyatzis, R., & Mckee, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Harvard Business School Press, USA.

De Jong, J. P. J. (2007). Individual innovation: The connection between leadership and employees' innovative work behaviour. Pracadoktorska. Universiteit van Amsterdam.

De Jong, J. P., & Den Hartog, D. N. (2008). Innovative work behavior: Measurement and validation. EIM Business and Policy Research, 8(1), 1-27.

Diggins, C. (2004). Emotional intelligence: the key to effective performance. Human Resource Management International Digest, 12(1), 33.

Dincer, H. & Orhan, N. (2012). Relationship between emotional intelligence and innovative work behaviors in Turkish banking sector. International Journal of Finance & Banking Studies, 1(1), 21-28.

Dincer, H., Gencer, G., Orhan, N., & Sahinbas, K. (2011). The significance of emotional intelligence on the innovative work behavior of managers as strategic decision-makers. Procedia-Social and Behavioral Sciences, 24, 909-919.

Farr, J. L., & Ford, C. M. (1990). Individual innovation. Available at: https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje))/reference/ReferencesPapers.aspx?ReferenceID=1122034.

Fenwick, T. (2003). Innovation: Examining workplace learning in new enterprises. Journal of Workplace Learning.

Getz, I. & Robinson, A. G. (2003). Innovate or die: Is that a fact?. Creativity and innovation management, 12(3), 130-136.

Goleman, D. (1995), Emotional intelligence: why it can matter more than IQ. Bantam Dell, New York, NY.

Goleman, D. (1998). The emotional intelligence of leaders. Leader to Leader, 1998(10), 20-26.

Goleman, D. (1998). Working with emotional intelligence. Bantam.

Goleman, D. (2004). What makes a leader?. Harvard Business Review, 82(1), 82-91.

Hayashi, A. & Ewert, A. (2006). Outdoor leaders' emotional intelligence and transformational leadership. Journal of Experiential Education, 28(3), 222-242.

Ivcevic, Z., Brackett, M. A., & Mayer, J. D. (2007). Emotional intelligence and emotional creativity. Journal of Personality, 75(2), 199-236.

Jafri, M. H., Dem, C., & Choden, S. (2016). Emotional intelligence and employee creativity: Moderating role of proactive personality and organizational climate. Business Perspectives and Research, 4(1), 54-66.

Janssen, O. (2000). Job demands, perceptions of effort reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287-302.

Janssen, O. (2004). How fairness perceptions make innovative behavior more or less stressful. Journal of Organizational Behavior, 25(2), 201-215.

Jimenez, J.D., &Sanz-Valle, R. (2011). Innovation, organizational learning and performance. Journal of Business Research, 64(4), 408-417.

Jiménez-Jiménez, D. & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408-417.

Kanter, R. M. (1983). The change masters. New York: Simon and Schuster.

Kanter, R. M. (1988). When a thousand flowers bloom: Structural, collective, and social conditions for innovation in organizations. Knowledge Management and Organisational Design, 10, 93-131.

Katz. D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9, 131-133.

King, N. & Anderson, N. (2002). Managing innovation and change: A critical guide for organizations. Cengage Learning EMEA.

Langhorn, S. (2004). How emotional intelligence can improve management performance. International Journal of Contemporary Hospitality Management.

Luu, T. (2014). Knowledge sharing and competitive intelligence. Marketing Intelligence & Planning.

Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 15(3), 197-215.

Mayer, J. D., Salovey, P., Salovey, P., & Sluyter, D. (1997). Emotional development and emotional intelligence: Implications for educators. What is Emotional Intelligence, 5.

Mohammadi, J. & Salimifard, A. (2016). The effect of emotional and cultural intelligence on innovation and organizational identity. Available at: https://www.researchgate.net/publication/328175682_The_Effect_of_Emotional_and_Cultural_intelligence_on_Innovation_and_Organizational_Identity.

Palmer, B., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership. Leadership & Organization Development Journal, 22, 5-10.

Petrides, K. V. (2011). Ability and trait emotional intelligence. Available at: http://www.psychometriclab.com/adminsdata/files/Trait%20EI%20-%20HID.pdf.

Prajogo, D. I. & Ahmed, P. K. (2006). Relationships between innovation stimulus, innovation capacity, and innovation performance. R&D Management, 36(5), 499-515.

Rogelberg, S. G. (Ed.). (2007). Encyclopedia of industrial and organizational psychology, (Vol. 1). Sage.

Ruslan, S. A., Jantan, A. H., Zawawi, D., & Zainudin, Z. H. (2016). Knowledge sharing behavior and traits emotional intelligence in police forces. International Journal of Academic Research in Business and Social Sciences, 6(12), 138-145.

Salovey, P. & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185-211

Santos, A., Mustafa, M. J., & Gwi, T. C. (2015). Trait emotional intelligence, emotional labour, and burnout among Malaysian HR professionals. Management Research Review, 38(1), 67-88.

Scott, S. G. & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580-607.

Scott, S. G. & Bruce, R. A. (1994, Oct.). Creating innovative behavior among R&D professionals: the moderating effect of leadership on the relationship between problem-solving style and innovation. In: Proceedings of 1994 IEEE International Engineering Management Conference-IEMC'94, pp. 48-55.

Shojaei, M. & Siuki, M. (2014). A study of relationship between emotional intelligence and innovative work behavior of managers. Management Science Letters, 4(7), 1449-1454.

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465

Suliman, A. M. & AlShaikh, F. N. (2007). Emotional intelligence at work: Links to conflict and innovation. Employee Relations, 29(2), 208-220.

Thornhill, S. (2006). Knowledge, innovation and firm performance in high-and low-technology regimes. Journal of Business Venturing, 21(5), 687-703.

Tompson, H. B. & Werner, J. M. (1997). The impact of role conflict/facilitation on core and discretionary behaviors: Testing a mediated model. Journal of Management, 23(4), 583-601.

Turgut, E. & Beğenirbaş, M. (2013). Çalışanlarınyenilikçidavranışlarıüzerindesosyalsermayeveyenilikçiikliminrolü: Sağlıksektöründebiraraştırma. Kara Harp Okulu Bilim Dergisi, 23(2), 101-124.

Van Burg, E., Berends, H., & Van Raaij, E. M. (2014). Framing and interorganizational knowledge transfer: A process study of collaborative innovation in the aircraft industry. Journal of Management Studies, 51(3), 349-378.

Van de Ven, A. H. (1986). Central problems in the management of innovation. Management Science, 32(5), 590-607.

Van der Panne, G., Van Beers, C., & Kleinknecht, A. (2003). Success and failure of innovation: a literature review. International Journal of Innovation Management, 7(03), 309-338.

Wahyudi, S., Udin, U., Yuniawan, A., & Rahardja, E. (2019). Person-Organization Fit, Knowledge Sharing Behaviour, and Innovative Work Behaviour: A Self-determination Perspective. International Journal of Innovation, Creativity and Change, 4(4), 145-161.

West, M. A., & Farr, J. L. (1989). Innovation at work: Psychological perspectives. Social West, M. A., & Farr, J. L. (Eds.). (1990). Innovation and creativity at work: Psycological and organizational strategies. John Wiley.

Wong, C. S. & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274.

Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293-321.

Published
2020-08-31
How to Cite
Nida Feroz Andrabi, & Prof. Riyaz Ahmad Rainayee. (2020). Emotional Intelligence and Innovative Work Behaviour: A Review. International Journal of Engineering and Management Research, 10(4), 185-192. https://doi.org/10.31033/ijemr.10.4.26