The New-Normal of Talent & Knowledge Management – A Framework towards Virtual Learning – Post- COVID-19

  • Vidya S. Patil
  • Supratim Chowdhury, CMT.
Keywords: Talent and Knowledge Management, Virtual Learning, Competitive Edge New Normals, Present Pandemic Situation, Virtual Learning Environment, E-Learning


Indian economy since the pre and post-independence period has witnessed a drastic transformation from an agrarian economy to a knowledge-based economy thus creating a knowledge-based workforce and organisations. With the change of time, the learning became more complex and necessity thus creating havoc and high-pace change in the character of the job in an organisation even creating a situation where artificial intelligence is replacing human intelligence.

Today’s employees are more competitive in terms of skills, pay-packages, and also work challenges. Amidst of all these changes, the present uncertainty and crisis hovering the entire world i.e .the Corona Virus pandemic which has forced almost all organizations to accept virtual learning and virtual knowledge sharing as a competitive edge and adapting virtual-cost-effective learning and communication system. It is prime time when the management of the organisation has to initiate a holistic approach towards virtual learning and knowledge sharing with a clear objective of up-skilling its workforce to new normals during and post-pandemic. The new normal norms will bring in new challenges of a new set of skills and competencies and operational processes to revive the broken economy and business setbacks.

This paper further concentrates and focuses on applying and improving virtual knowledge management practices in organisation. It also focuses on effective talent up-gradation and management systems which most important in the present scenario to have a ‘Fact-Based Communication' And 'Virtual Connectivity'.

Here, Descriptive Research is adopted for the study. Literature review of articles and research papers is analytically conducted to develop a significant process for crucial talent management systems that will aid in the up-skilling workforce through virtual mode to combat and resurgence the Post- COVID-19.


Download data is not yet available.


Jabłoński, M. (2019). Strategic value management: A dynamic perspective. WSB University Poznań, Faculty Chorzów, Poland.

Barman, K. (2009). Leadership management: Achieving breakthroughs. New Delhi, India: Global India Publisher.

Sanno. (1992). Vision management: Translating strategy into action. Corporate Management Series. Management Development Research Ctr Sta (Editor).

Rathore, P., n.d. (2013). Strategic management a vision and misson for CA final. Delhi, India: Kitab Mahal Publication.

Song, L. (2010). Earned value management: A global and cross-industry perspective on current EVM practice. Project Management Institute.

Williams, W. (1984). Indian leadership. Manhattan: Sunflower University Press.

Wilson, S. B. & Dobson, M. S. (2008). Goal setting: How to create an action plan and achieve your goals. New York: AMACOM.

Joseph R. DesJardins. (2007). Business, ethics, and the environment: Imagining a sustainable future. (1st ed.). Pearson.

Antonio Tencati & Francesco Perrini. (2011). Business ethics and corporate sustainability. (1st ed.). UK: Edward Elgar.

Murphy, Joseph. (2019). The power of your subconscious mind: The complete original edition, plus bonus material. St. Martin's Essentials.

Ackerman, M.S. (1996) Definitional and contextual issues in organizational and group memories. Information Technology and People, 9(1), 10-24.

Ackoff, R.L. (1999). Re-creating the corporation: A design of organizations for the 21st century. Oxford University Press.

Ahn, J.H. & Chang S.G. (2004). Assessing the contribution of knowledge to business performance: The KP3 methodology. Decision Support Systems, 36, 403– 416.

Akhavan, P., Jafari, M., & Fathian, M. (2005). 'Exploring failure-factors of implementing knowledge management systems in organizations. Journal of Knowledge Management Practice, 6, 1-8, Available at:

Alavi, M. & Leidner, E.D. (2002). Knowledge management and knowledge systems. In: Barnes Stuart (ed.) Knowledge Management Systems: Theory and Practice, Thomsen Learning.

Chowdhury, S. (2019). Impediments of people management at SMEs. Comminiuqie, 01(01), 29–34.

How to Cite
Vidya S. Patil, & Supratim Chowdhury, CMT. (2020). The New-Normal of Talent & Knowledge Management – A Framework towards Virtual Learning – Post- COVID-19. International Journal of Engineering and Management Research, 10(4), 233-239.