A. Dhanalakshmi, Xu Hui, Roopini. R and R. Supriya (2020) ‚ÄúTechnological Advancements in E-Commerce and Customer Relationship Management‚ÄĚ, International Journal of Engineering and Management Research, 10(6), pp. 9-20. doi: 10.31033/ijemr.10.6.2.